At Thewearwish, operated by Novaweb Technologies Private Limited, we are committed to offering a convenient and efficient fashion shopping experience. In this document, “we,” “our,” and “us” refer to Novaweb Technologies Private Limited, while “you,” “your,” and “user” refer to our esteemed customers. At Thewearwish, we focus on timely and reliable order deliveries. This Shipping and Delivery Policy describes the terms and conditions associated with shipment of products purchased through our website. By placing an order, you accept the terms described in this policy.
Shipping Locations
Currently, we deliver to all pin codes within India. International delivery is not supported at this moment.
Processing Time
Orders are processed within 1-2 business days (excluding weekends and public holidays) after order confirmation. Once your order is processed, you will receive a confirmation email detailing the order.
Delivery Timeline
Our standard delivery typically requires 3-8 business days, ensuring your fashion purchases reach you in a timely manner.
Failed Delivery Attempts
If delivery cannot be completed due to wrong address, unavailability of the recipient, or refusal to accept the package, it will be returned to our warehouse. Customers can request a subsequent delivery.
Damaged or Lost Shipments
For damaged deliveries, contact our customer support team within 48 hours of receipt with photographic documentation. In case of lost shipments during transit, we will initiate a replacement or refund after confirmation with the courier service.
Contact Us
For questions regarding shipping or delivery, please get in touch at:
novawebtechnologiespvtltd@gmail.com / novawebtechauthorize@gmail.com
We thank you for shopping with us and strive to ensure a smooth and reliable delivery experience.