At Thewearwish, operated by Novaweb Technologies Private Limited, we are committed to delivering a smooth and convenient shopping experience. In this document, “we,” “our,” and “us” refer to Novaweb Technologies Private Limited, while “you,” “your,” and “user” denote our valued customers. We understand that fashion preferences may change according to the trends, and an order cancellation might be necessary. The following policy outlines the cancellation process:
Order Cancellation Before Shipment
Orders can be cancelled within 24 hours of placement or prior to shipment, whichever happens first.
To request a cancellation, kindly contact our customer support team via email.
If the order is eligible for cancellation, a full refund will be processed to the original payment method within 5–7 business days.
Orders Already Shipped
Once an order is dispatched, it cannot be cancelled. You may, however, start a return after delivery according to our Return & Refund Policy.
Order Modification
We do not currently allow modifications to items or delivery addresses after an order is placed. To make changes, the existing order must be cancelled (if eligible) and a new order placed.
Contact for Cancellation
For cancellation requests, please get in touch with our support team at:
novawebtechnologiespvtltd@gmail.com / novawebtechauthorize@gmail.com
We appreciate your cooperation and support. For any inquiries, you are welcome to contact us.